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Thank you for your feedback!

All of us on the Terra development team have a lot to be grateful for  — it’s an amazing time to be doing meaningful, challenging work at the interface of biomedical science and computing technology.

Today we express our collective gratitude to the thousands of researchers who are actively using the platform, making all of our hard work worth it. 

We are especially grateful to the countless among you who have taken the time to let us know how it’s working for you, and what we can do to make things better. The feedback we collect through various channels including the helpdesk, the community forum, and in-depth user experience interviews is a critical part of our development process. It’s not always rainbows and butterflies, because there’s rarely a straight line to success when you’re solving hard problems, but honest feedback is what allows us to keep improving and arrive at solutions that truly meet your needs. 

So a big thank you to every one of you who helped us understand what we could do better — and who let us know when we reached the goal! 

On that note, we leave you with a sampling of quotes from researchers in population genetics, oncology, public health and more, whose generous feedback gave our team warm fuzzy feelings to carry into the holiday weekend. 


“Thank you for making Terra. I’ve used other technologies, and this is by far the easiest to use.”

“I find Terra easy to use – and I like not having to use many command line inputs. Thank you for helping me conduct my work.”

“Thank you for making bioinformatics accessible!”

“Terra allows me to share workflows and data with laboratory scientists who would otherwise need to learn how to write their own tools or hire a bioinformatician.”

“What I like the most is that I can train someone with less computational experience to conduct analysis, without having to give them a raw machine or VM.”

“Terra has a very easy GUI for directing complex cloud computing jobs once WDL is mastered (which is a very easy language to learn).”

“I have been using Terra for a long time and I love it! It’s very easy and I like how all my workspaces are in one place.” 

“The customer service is outstanding – such knowledgeable staff.”

“Terra has great support and continuously improves. Thank you to the team!”



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